Get help in the workspace
Start from Help and provide enough context for a useful response.
Open Help in the workspace sidebar. Its menu provides Documentation, workspace search, and Contact. The Help hub itself brings documentation, search, and the Leadbase Assistant together. Use Contact when you need to reach the team.
Before you contact support, check the active workspace and Sheet. State whether the issue concerns a Sheet, column, enrichment run, automation, sharing, billing, or MCP connection. Include a screenshot only after removing information that should not be shared.
For access problems, also state the role you expect and whether the Sheet is private, team-owned, directly shared with you, link-accessible, or publicly published. Start with Troubleshooting when a quick, safe check may resolve the issue.